There are different strategies for managing conflicts, which are usually learned in childhood and are triggered automatically. Categorizing conflict styles enable learning and appropriate usage of these styles.
Collaboration – I win, you win
+ Both sides get what they want without negative feelings, resulting in mutual trust, positive relationships, and commitments.
– Time and energy-consuming.
Competition – I take charge
+ Quick decisions without compromise which can be correct as well as incorrect = win or lose resolutions.
– The shark may seem hostile and arouse resentment.
Compromise – I bend, you bend
+ Cares about relationships and goals when solving complex issues without simple solutions, where all parties are equal in power, 50/50.
– Compromise may create less than optimal outcomes resulting in game playing.
Avoidance – I leave
+ Maintaining relationships by not escalating a conflict can result in late and difficult conflict resolution.
– Conflicts remain unaddressed and unresolved, overusing may result in being walked all over.
Accommodation – I give in
+ Accommodating when outmatched to maintain relationships, and minimize injury.
– May be taken advantage of, not be productive, breed resentment, and exploits the weak.